1. Why manage change - The intent is to understand key factors involved in the change process and different approaches to managing change;

2. Kotter’s 8 steps of change - The session will explore Kotter’s model and discuss its application in the business;

3. Change management principles - Successful implementation of change initiatives require a systematic approach. This approach is governed by certain common principles that are easy to describe but not easy to stick to. The workshop will review some of these principles and their practical application;

5. Challenges and risks - Review consequences (challenges and risks) of implementing change and discuss potential mitigation plans;

6. Communication plan - Regular and quality communication is critical for success of any change management initiative. The workshop will explore the importance of communication with key stakeholders

7. Real case studies - based on participants’ input